Product prices in the back-end disappeared

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10 years 10 months ago #175579

-- HikaShop version -- : HikaShop Business 2.3.3
-- Joomla version -- : 3.3.3

Hello everyone,
I used the free version of Hika shop and today I switched to business version. In the beginning everything was ОК, I was browsing the different options and decided to try to put different prices with different restrictions for users and then came the problem - in the administrative part of the site all the prices disappeared. In the frontend everything is OK.
Аny idea how to solve this problem?

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10 years 10 months ago #175612

Hi,

I've never seen that.

Please provide a backend access with a link to this thread via our contact form so that we can check on that issue:
www.hikashop.com/support/contact-us.html

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10 years 10 months ago #175685

I see you've fixed the problem. What was the problem? Did I change some settings :blush: :)
Thanks for the quick response

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10 years 10 months ago #175742

Hi,

For some reasons, the file "administrator/components/com_hikashop/views/product/tmpl/price.php" was empty instead of containing the code of the price listing on your website.
We've added the code as a template override in " /administrator/index.php?option=com_hikashop&ctrl=view&task=edit&id=1|isis|component|com_hikashop|product|price%2Ephp " and it's now working.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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