Isn't possible to add product with option on cart

  • Posts: 7
  • Thank you received: 0
10 years 9 months ago #180039

-- url of the page with the problem -- : demo.lifecolor.eu/onceinitaly
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.27
-- Error-message(debug-mod must be tuned on) -- : Is not possible to add a product with option on cart

Hi, I've bought HikaShop Essential but if I choose a product with option is not possible to add this on cart, instead is possible if the product haven't options.

You can try here with options:
demo.lifecolor.eu/onceinitaly/index.php?...s&Itemid=981&lang=en

and here without options:
demo.lifecolor.eu/onceinitaly/index.php?...t&Itemid=981&lang=en

Is it a bug? How can I solve it?

Thanks in advance

PS: Why in the second link I've two times the prices?

Please Log in or Create an account to join the conversation.

  • Posts: 84304
  • Thank you received: 13698
  • MODERATOR
10 years 9 months ago #180076

Hi,

This issue comes from the customization of your product page which was not done properly. The way it's done, the data of the product and its options in the hidden input fields of the product page are outside the main form of the product page.

The easiest solution will be to contact the developer who made that customization for you so that he can arrange the code to work properly all the time.
Otherwise, you can also remove that customization and use the default view of the product page and it will work too, but I guess that you want to keep your product page design...

Regarding the prices being displayed twice on the page, it also comes from the customization. As we don't know how it was done, we cannot help on that either.

Please Log in or Create an account to join the conversation.

Time to create page: 0.052 seconds
Powered by Kunena Forum