Custom Text Fields not showing in Admin

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 2.5.27
-- PHP version -- : 5.3.28

I have created three custom fields in the Order table. One is a text Area field the other Text fields. All work correctly on the front end and all store the text in the database tables. The configuration for each is identical except that the Text Area field is not "Required". All are published and set to display in the frontend and backend.

All display correctly on order emails.

The problem is that the two text fields can't be viewed in the backend while the text area field appears. What am I missing?

Hi,

I just tried on my end and the input text fields are well displayed in order edition.
Do you have edited the view "order / edit_additional" view in the backend template ?

In that view there is the code:

	if(!empty($this->fields['order'])) {
		$editCustomFields = false;
		if(isset($this->edit) && $this->edit === true) {
			$editCustomFields = true;
		}
		foreach($this->fields['order'] as $fieldName => $oneExtraField) {
?>
		<dt class="hikashop_order_additional_customfield hikashop_order_additional_customfield_<?php echo $fieldName; ?>"><?php echo $this->fieldsClass->getFieldName($oneExtraField);?></dt>
		<dd class="hikashop_order_additional_customfield hikashop_order_additional_customfield_<?php echo $fieldName; ?>"><span><?php
			if($editCustomFields) {
				echo $this->fieldsClass->display($oneExtraField, @$this->order->$fieldName, 'data[orderfields]['.$fieldName.']');
			} else {
				echo $this->fieldsClass->show($oneExtraField, @$this->order->$fieldName);
			}
		?></span></dd>
<?php
		}
	}

That view has not been edited and the code looks the same as yours.

What do you mean "the columns are well created? They exist and the data is stored in them - what else would I check?

Hi,

As we are not able to reproduce the issue on our end, please give us a backend and a ftp access to debug that directly on your website. You can send the informations via private message or via our contact form.
Don't forget to give us the url of that topic in the message

Hi,

I tried different things, force the load of the custom fields values in the view directly but it's not able to load the content.
Could you give us a phpMyAdmin access in order to check the database content directly ?

Rather than give you cpanel access to the live site (my client would have kittens - their issue not yours) I will send you access to the development site which displays the same issue. If you can identify the problem you will need to explain what I need to do to fix it.

Any feedback yet?

Hi,

Sorry but I am not able to connect to the cpanel with the given login informations.

OK I'll resend them