Last thumbnail/category is missing.

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10 years 9 months ago #180635

-- HikaShop version -- : 2.1.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : chrome latest to date

For some reason the last thumbnail of a category is missing here in the categories view although it is configured to display 9 categories.

Can anybody tell me what might be wrong please?

Last edit: 10 years 9 months ago by actlas.

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10 years 9 months ago #180644

Hi,

Could you provide a screenshot of the options of your menu that you can edit via the menu Display>Content menus of the backend of HikaShop ?

Did you modify any of the files of the "product" view ? If so, rename the folder templates/YOUR_TEMPLATE/html/com_hikashop/product to something else via FTP in order to deactivate all the view overrides and see if that helps (in which case the problem comes from the customization of the view files).

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10 years 9 months ago #180903

Options: i.imgur.com/Pac0Kyj.png
The changes under /public_html/components/com_hikashop/views/product/tmpl don't seem to have an influence.

Thanks for the support so far

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10 years 9 months ago #180921

Hello,
Did you showed us the configuration of the category listing content menu which have the ID number 109? If not, can you show it ?
Thanks.

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10 years 9 months ago #181096

The problem was solved by checking display categories without products....
Perhaps a "bug" in older versions of hikashop.

We have a different problem though switching languages. In the page in French (FR) the listing is wrong. Dutch is correct (NL). Switching between languages is problematic. We are using Falang for translation in Joomla which should be compatible and is up to date. Any ideas?

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10 years 9 months ago #181141

Hello,

We have a different problem though switching languages. In the page in French (FR) the listing is wrong. Dutch is correct (NL). Switching between languages is problematic. We are using Falang for translation in Joomla which should be compatible and is up to date. Any ideas?

It seems to be a Falang related issue, so the best solution will probably to check your Falang configuration and/or directly contact them.

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