Hikashop Not Accessible

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10 years 7 months ago #182533

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

VERY VERY VERY VERY URGENT!!

I don't know what happened suddenly overnight, but the menu link having the hikashop product / category layout are not accessible.

Hikashop Administration interface is also not accessible. This is the website where the hikashop is installed
www.pponlinestore.com

And on this website if you go to the 'Scheme' which is the product layout menu link of the hikashop, is not accessible. Rest all the sections are visible without any issues. Please look at it asap.

Awaiting very urgent and positive reply,

Gaurav

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10 years 7 months ago #182535

Go to Joomla Global configuration and on tab Server set Error reporting to maximum.

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10 years 7 months ago #182536

Did you modify this file? administrator/components/com_hikashop/classes/address.php
Try to replace it with file from installation package.

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10 years 7 months ago #182537

Hey,

When I modified it, it throw some error. I was horrified by it. After changing the lines you suggested, the menu links having hikashop items were absolutely not accessible.

I am worried

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10 years 7 months ago #182538

So at the end, the problem is not solved according to my original question i.e. Not copying shipping address from billing address.

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10 years 7 months ago #182539

I think you posted in wrong topic ;)

Don't forget to change Error reporting back to none.

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10 years 7 months ago #182540

Hi Korzo,

The topic is posted at right place. Seems that you haven't checked the title of the topic and the content in it.

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10 years 7 months ago #182541

Subject of this topic is "Hikashop Not Accessible".
There was a blank screen on all Hikashop pages.
I suggested to set Error reporting to maximum, which revealed Fatal error in file administrator/components/com_hikashop/classes/address.php.
As I suspected this fatal error comes from modification, I suggested to replace the file from installation package.

I didn't suggest any file modification.
There was no mention about problem with shipping address before.

Last edit: 10 years 7 months ago by korzo.

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