option needded to order product

-- HikaShop version -- : 2.3.4
-- Error-message(debug-mod must be tuned on) -- : When i have a product wit option: please select, Orange, pink and have the county om 0. Nog they need to sellect a collor. They get a error but the product placed into the cart. I like the error message only i doesnt like hè placed into the cart. Is there somehere an option to solve this isseu?

When i have a product wit option: please select, Orange, pink and have the county om 0. Nog they need to sellect a collor. They get a error but the product placed into the cart. I like the error message only i doesnt like hè placed into the cart. Is there somehere an option to solve this isseu?

(When they doesnt have change the option: please select )

Dear Nicolas,

Sorry for me bad English.

Me website is not ready online but i will explain it litle bit better

I have a Product : Batterie (see picture) with options:

Collor

- Please sellect
- Red
- Pink

Defaultt: Please sellect (Because this option reqoured before you can order this prosuct) with Quantity of 0

If they click add to cart they get a error = You need to sellect color but he placed without collor in the cart.

Limit reached. You can't add the product: Color: Please Select - but he placed now the batterie without collor in the cart

Thanks for your time

Same issue. When i do Charic to product directly i have also no Cart button. Only with the option function and the Characteristics function i have this problem. He placed the main product into the cart and the option he leaves. But when the option is not avaibl i like the main product doesnt going into the cart also

I hope there is some solution for this.

The website is now online with the iseu. You can check http://www.vapeholland.com/component/hikashop/product/1071-mbv-5ml-v-i-p-five-pack

The please sellect is on 0 but when you doesnt sellect someting he will placed in the cart

Thanks for your help!

Hello,
I just tried to access to your product page and had that error message : " Error displaying the error page: Application Instantiation Error: Could not connect to MySQL. "

Good afternoon,

Thanks for Your time the site is back. You can check the problem. I hope you see the problem.

Helloa,

Thanks for Your time. I have try already the  characteristics. Only after match of  characteristics,the database will fail. The option function works with match  characteristics.

You know how to manage this in  characteristics?

Hello,
I didn't totally understood, can you give use more information about that :

Thanks for Your time. I have try already the characteristics. Only after match of characteristics,the database will fail. The option function works with match characteristics.

Ofcourse no problem.

I have 25 options = Menthol, 555 etc

And the size: 5ml, 20,30,50

And also % nicotine

When i do this in char i get to manny chars and the website will going down.

With option function it works because he doesn't great multi chars.

That's why i created the option function and not the Char. But no is the problem i see the product and when the qounty is 0 he will also place the main product into the cart. But this is 1 product.

Thanks for your reply. This is the solution. I Will talk about the busniss solution. I hope he like to buy this package.

Thanks all for your time