No email notification when stock is updated

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10 years 8 months ago #183327

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.2.2
-- PHP version -- : PHP 5.3.29
-- Browser(s) name and version -- : Mozilla/5.0
-- Error-message(debug-mod must be tuned on) -- : No email notification when stock is updated

Hi there,

When using the waitlist, I came across a problem. I put myself on the waitlist, but when I updated the stock, I didn't receive the notification email. All the products which are out of stock diaplayed notification button besides.

HikaShop Product Wait List Notification plugin was enabled
Hikashop Products Cron Update Plugin was enabled
I can view the wait list, when I update stock, they are still there.
cron was created.

Here is the Last Trigger report (interval is 15 mins)
Last Triggered Date 13 minutes ago
Last report Connection accepted to the host : nature2u.co.nz : 80
at 15 December 14 9:00:01



=> Result of the trigger at 15 December 14 9:00:21
HTTP/1.1 200 OK
Server: nginx
Date: Mon, 15 Dec 2014 07:55:48 GMT
Content-Type: text/html; charset=utf-8
Content-Length: 1951
Connection: close
Vary: Accept-Encoding
X-Powered-By: PHP/5.3.29
P3P: CP="NOI ADM DEV PSAi COM NAV OUR OTRo STP IND DEM"
Expires: Mon, 1 Jan 2001 00:00:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: 18114e71bebdb3fe1a448d5fefbdeb74=b52d74a63dae0cbc3101642e58005f4c; path=/; HttpOnly
Last-Modified: Mon, 15 Dec 2014 07:55:48 GMT

Nature2U

#rt-logo {background: url(/images/Brandlogo/logo.gif) 50% 0 no-repeat !important;}
#rt-logo {width: 454px;height: 61px;}

















HikaShop 触发于 2014-12-15 20:55

系统不会在 2014-12-15 20:55 之前触发

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10 years 8 months ago #183336

Hi,

Please double-check quickly and confirm:
HikaShop backend -> System -> Emails: Is "Wait list notification" published (= activated)?


Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )

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  • Posts: 27
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10 years 8 months ago #183338

Thank you, it is enabled.
I got one notification in my email a minute ago, but not shortly after the stock update, it took about half an hour.
Thanks since it was tested working.

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10 years 8 months ago #183339

rouben618 wrote: I got one notification .....
Thanks since it was tested working.


Good, then let's consider it solved. Delays in emails being sent or received can have many reasons, hardly any of which are caused by HikaShop if basic parameters and options are set right.


Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )

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