Characteristics Mandetory

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  • Hikashop Business
10 years 8 months ago #183337

Hi,

I am using Hika Shop business. I have products with Characteristics set like below"

Select Color:
Blue
Red
Green

However, I am noticing that customers are able to checkout without checking one of the selections. How do I make it mandatory?

Thanks,
Charles

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10 years 8 months ago #183354

Hello Charles,
You generally have a "default characteristic value" which will be automatically selected, so even if he forget to select his color characteristic the default value will be selected.

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  • Hikashop Business
10 years 8 months ago #183456

So no way to make them have to select one if I have Select Color as primary?

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10 years 8 months ago #183497

A solution can be to :
- Create a characteristic value named "select a value"
- Set the quantity of the variant of your product which have that characteristic value to 0
- Set that characteristic value as the default one for your product
Then your customers will HAVE to select another characteristic value to add that product to their cart.

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