numbers of products

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10 years 6 months ago #185734

-- url of the page with the problem -- : centerofrock.com
-- HikaShop version -- : 2.3.5

Good afternoon, we made 2 online sales of physical products by HikaShop, but not subtracted from the total amount of these products, it is a matter of setting ?, how I can do to be subtracted directly from the amount of products available? Thank you very much in advance.

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10 years 6 months ago #185747

Hello,

but not subtracted from the total amount of these products, it is a matter of setting ?, how I can do to be subtracted directly from the amount of products available?

I didn't totally understood your issue, can you give us more information about it through some screenshots for example ?
Thanks.

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10 years 6 months ago #185848

I'll give you an example:
I have 5 books, and sold one by HikaShop, should not seem that there are only 4 books?

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10 years 6 months ago #185851

Hi,

Yes indeed, this should be automatically done.
What is the status of your orders ? and the setting of the option "Update the product stock on confirmed status" in Configuration > Main > Product ?

Have the order been created and updated in frontend (common checkout) or via the backend ?

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