Product images appear squeezed in phones

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10 years 6 months ago #193683

-- url of the page with the problem -- : geo-world.org.uk
-- HikaShop version -- : latest

Hi everyone,
Yesterday i checked my website through my phone and i noticed that when i press the product picture (to see the product in higher detail) i end up with squeezed pictures. This does not happen in pc. I tried changing the images configuration to : Force images size -yes,no and Image scale mode to keep ratio and crop. No result (exept screwing the display in pc's aswell.

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10 years 6 months ago #193703

Hi,

I'm not seeing the problem. Could you provide some screenshots of the issue ?
www.makeuseof.com/tag/6-ways-to-take-screenshots-on-android/

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10 years 6 months ago #193731

Here an example. Usually when you press the picture you can also zoom in by sliding your fingers up and down. This doesn't work here

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10 years 6 months ago #193752

Hi,

Ok, I see what you mean. What you're talking about is when the image opens as a new page. Here, it opens inside a popup. So it's normal you can't zoom in as popups don't allow for that.

If you want to avoid the stretching of the image, you can add such CSS on your website:
.sbox-content-image img, #sbox-window {
height: auto !important;
}

Otherwise, one thing you can try is to change the "image popup mode" option of the Display tab of the HikaShop configuration. It might give you a better display as it will then use another image popup system than the default one

The following user(s) said Thank You: Geor

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