price don't change when choose different options

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10 years 5 months ago #195042

-- HikaShop version -- : HikaShop Business 2.4.0
-- Joomla version -- : 3.4
-- PHP version -- : 5.4.38
-- Browser(s) name and version -- : google

Hi,
I have 2 characteristic in every products on my website but price doesn't change when you choose an option. Any idea why ?
thanks

Patrick

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10 years 5 months ago #195064

Hi,

Without a link to your product page, it will be difficult to say.
It could be a lot of things, like some javascript errors, some view overrides, etc.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 5 months ago #195156

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10 years 5 months ago #195185

Hi,

I checked your product page and as far as I can see, the price switching is working fine and it just looks like no prices are configured in the variants of your product.
Please provide a backend access via our contact form with a link to this thread so that we can check your product settings.

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10 years 5 months ago #195302

Hi,

I got the access. I wanted to check your product page again but the link you provided doesn't work anymore.
So I've checked with a different product:
www.developpementperso.com/upgrade/index...duct&task=show&cid=6
And actually, it is already correctly configured, and already works fine. I see the price change on the product page when I change the characteristic selection.

In your message, you also asked about the fact that you can't finalize the order.
I've done a test and indeed, I cannot finalize the orders: take.ms/7k8Tz
The Finish button is there once I login/register but there are no shipping methods configured.

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10 years 5 months ago #195467

Thanks for your help!

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