Can't do anything on checkout page

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10 years 5 months ago #198225

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.4.36
-- Browser(s) name and version -- : Firefox 37.0.1

I've been testing my website out to make sure it's functioning properly and I ran into an issue. When adding an item to my cart, I get the popup asking to continue shopping or proceed to checkout. This is normal and how I want it. Once I click proceed to checkout, that's where my issue starts. I no longer see my website template. It's a white page asking me to login or sign up. I don't know how to fix this or how it happened for that matter. Any ideas?


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10 years 5 months ago #198237

Hi,

This indicates that there is an error during the processing of the page.
Turn on the "error reporting" option of the Joomla configuration and you should then see the error message at the bottom of the checkout page.
Please provide that error message and that will allow us to tell you what is the problem and what to do.

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