Make 2nd product option invalid

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4

In my store, I have a category called Virtual Assistant.

In that category, I have a product for Virtual Assistant that asks 2 questions:

1. Unit size
2. More mailings

If a customer chooses the Unit size of Try-me 50, Try-me 75 or Try-me 100....they get ONLY 3 mailings

If they choose the unit size of any other from 50 on up...they can have 6 mailings

Once they have 6 mailings, they can add onto that 4 more (for 10 mailings), 9 more (for 15 mailings) and so on.

My dilemma is that customers choose the Try-Me service can ALSO select the drop down to add more mailings!!!!

How can I restrict the more mailings option if they choose Try-Me in the first option for unit size??

(I added my website link in the information field when I started this topic so you can look at it)

Pam

OK. I'll try that.

Thanks

I don't think this is working....

I deleted the product option for Unit Size and created a characteristic instead.
I did the same for more mailings.

Now, there's a field to choose unit size and I choose Try-Me 50 ($45)
But the field for more mailings still shows the options to choose.

So I choose 10 mailings and it displays ($45). Now technically, that's correct, but I don't want the customer to THINK they have chosen 10 more mailings and will receive them but only pay $45 for them!!!

Is there any way I can cause an error message to display if a customer chooses any Try-Me service and attempts to choose more mailings?

Hello,

So I choose 10 mailings and it displays ($45). Now technically, that's correct, but I don't want the customer to THINK they have chosen 10 more mailings and will receive them but only pay $45 for them!!!

Is there any way I can cause an error message to display if a customer chooses any Try-Me service and attempts to choose more mailings?

To do that you'll have to use some code customization or create a plugin which will check what you add on your cart.
Why don't you just use another characteristic named "More mailings" with a "Yes" and "No" value ?

Thanks Mohamed.

I guess what I'm trying to avoid is a customer choosing the Try-Me...and then because the option to add more mailings is available...they choose YES... It seems simple to you and me...but if it's available, somebody will choose it.

I want to restrict them from even having the option to chose it.

Another problem is that I have no way of letting customers know that the add more mailings field is ONLY for those choosing the unit size of 6 or more since characteristics don't have one of those information buttons available like the product option does.

Is there any way I can put some text after the unit size option to let them know that? See example below:

Hello,

I guess what I'm trying to avoid is a customer choosing the Try-Me...and then because the option to add more mailings is available...they choose YES... It seems simple to you and me...but if it's available, somebody will choose it.

If you're using a characteristic for the "Try Me" value, the solution will just be to remove the "add more mailings" and "Try Me" combination through the variants manager page of your product configuration page (you'll just have to press on "manage variants")

Yes, that works! Now when customers choose a try me...the amount stays the same. I'll just make sure when I send a confirmation, they realize they haven't really chosen more mailings.....

Also, can you check my last question on that same post....about how to add text to the options?

Thanks
Pam

Will that add it ONLY for this product...or will it add it on every product?

OK. I'll try it.

Thank you