No product found

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10 years 4 months ago #199265

-- HikaShop version -- : 2.40
-- Joomla version -- : 3.40
-- Error-message(debug-mod must be tuned on) -- : Product not found

I am having quite some trouble setting my Hikashop. I have added products and made categories. Then I added a menu on the homepage with category listing to my categories. I also linked to content module associated products listing for category ID#. Everything seemed to work until I tried to add another product in existing category.

When I add a new product into an existing category, product is showing when I click on my menu and then select category, but when I click to the product itself, the product page isn't opening and there is a message Product not found.

What am I doing it wrong?

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10 years 4 months ago #199286

Hello,
That's probably coming from a SEFed URL issue, If you are using a SEF module / SEF options, can you disable it and try it again so that we can know if it's coming from it ?

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10 years 4 months ago #199385

Hello Mohamed,

indeed it came from SEF option turned on in global configuration. But meanwhile I think I solved it myself. I double checked if all the category listings, menus and products listings are synced and linked together (Hikashop option in the module/menu page). Then I opted for Use canonical URL and generate if missing. I don't remember any other things, but I for sure didn't turned off the SEF Joomla. And now it works, because canonical urls are connecting the missing links. Hope that might help some others.

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10 years 4 months ago #199516

Hello,

can you please take a look at my shop as i cannot configure that hikashop. Now the products seems to work, if I do not use (-) between characters, but now it suddenly started to show only one category when I click to any of the lines of my menu (everything redirects to showing just one category??!), although everything is linked together. Please send me a PM for access details.

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10 years 4 months ago #199542

Hi,

Turn off the "remove category and product ids from URLS" option of the HikaShop configuration and that should avoid the problem.

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