Characteristics option doubles the price of the pr

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10 years 4 months ago #199645

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5.17
-- Browser(s) name and version -- : Google Chrome
-- Error-message(debug-mod must be tuned on) -- : Price of the product doubles when Characteristics option is chosen

When I use Characteristics option (Organic nude lip balm - WHITE CONTAINER) - it doubles the price of the product, though in my settings I have not specified a price increment for options. Is it a bug or am I doing something wrong?

THank you.

Tatiana

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10 years 4 months ago #199660

Hi,

I am sorry but your single screenshot does not help to understand the issue.
If you want provide details about your product configuration ; something which will help us to understand why the price displayed in your first screenshot is wrong ; it will be great

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 4 months ago #199741

Hi Jerome,

I apologize if I was not clear enough in my description. So on the screenshot you can see, that the user placed in the cart 1 All-natural bath bomb ($6) and 1 Organic lotion bar ($5) - White Container - THAT'S THE PROBLEM ITEM. So 6+5=11, but the total in the cart is 16. It happens, because the Organic lip balm has a Characteristic (White Container), so the price for it doubled. (additional $5). So the total price is $16 (6+5+5), but should be 11.
Please let me know what additional information I can provide to help clarify it.

Thank you

Tatiana

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10 years 4 months ago #199780

Hi,

I think that it's a bug that we already patched.
Please download the latest version install package via the menu My account>My subscriptions on our website and install it on yours and that should add the patch and fix the problem.

The following user(s) said Thank You: Tatiana1311

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10 years 4 months ago #199803

Problem solved! Thank you Nicolas!

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