Popup image in shadowbox becoming oversized

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10 years 4 months ago #200178

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0
-- PHP version -- : 5.4.38
-- Browser(s) name and version -- : Safari 8.0.5(Mac), Chrome (Mac) 41.0.2272.118 (64-bit)

Hello:

Just wondering if you could help me figure out how I could take back control of the pop-up image size. We have recently changed some of the product page codes so that the Collapsable menu would...not collapse. We really wanted just to have the customer reviews openly displayed underneath and this was the only choice we could think of.

You can have a look here:
www.peekabloom.com/index.php/en/product/product/90-sunflowers

I am guessing that because of this mod, it has altered the way images are loading when the thumbnails are pressed. Now we get a gigantic image that doesn't even fit onto the screen. Nor is there are way to scroll down to view any part of the image aside from the top.





I could contact my theme owner, but they are basically not responding to any questions, unfortunately. I was just wondering if you would have any advice on how we could control it so that it would return to load within the screen revenue.

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10 years 4 months ago #200182

Hi,

I'm sorry but the image system you are using is not "shadowbox" but "prettyPhoto" which is included by your template.
We can't help you with that popup system that we do not know.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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