Category just gives a blank page.

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10 years 4 months ago #200657

-- url of the page with the problem -- : www.airsoft-hq.co.za/shop/index.php/airs...sories/optics-mounts
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.19
-- Browser(s) name and version -- : Firefox 33.0
-- Error-message(debug-mod must be tuned on) -- : nothing

I have uploaded a number of items in a new category. After a few I tested it and everything was working fine. but now it just gives me a completely blank page when I click on that menu item. :ohmy:
I did not have enough space on my server most probably, but I have now rectified that and more than double the disk space available at my host.
I have uploaded the latest version of Hika shop and that hasn't fixed it.
All other categories and menu items are working fine.
Can't understand it.

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10 years 4 months ago #200660

Hi,

Please activate the error report in your Joomla global configuration or check your PHP error log.
Then, you will have the error message related to your issue.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 4 months ago #200815

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 36 bytes) in /home/airsohdr/public_html/shop/libraries/joomla/language/transliterate.php on line 149

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10 years 4 months ago #200844

What I am also finding is that different browsers are showing 2 different menu 's I use Firefox and I get Airstore-> gun acccessories -> optics and mounts, but on Chrome it shows Airstore -> gun accessories -> sights and scopes (Which is an old unpublished menu item).
How do I resolve this ?
Are the issues related?

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10 years 4 months ago #200848

Hi,

This error indicates that there is not enough memory to process the whole page. So it's not about the disk space but the allowed use of the RAM on the server.
Increasing the memory_limit setting of your php.ini might be a solution.
Otherwise, reducing the number of elements displayed per page on the listing might be another solution.

Menu items are displayed by Joomla, not HikaShop. So if Joomla displays a menu item that you unpublished it's something to fix in Joomla. Probably the the menu is only trashed, not deleted, it could be that you need to flush the cache on your website, or something like that.

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