small images below the main product image

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10 years 2 months ago #204901

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.6
-- Error-message(debug-mod must be tuned on) -- : No Error

Hi, the small images below the main product image are not click-able. I do not understand how to make it work. Ideally, it should have been working by default. Can you please tell me if there is any settings for it ?

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10 years 2 months ago #204924

Hi,

I'm not able to look at your page: take.ms/40TXY
It's indeed the case by default. The thumbnails are clickable on the product page.
If that's not the case on your website, it either comes from your Joomla template or another third party extension.

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10 years 2 months ago #205487

Please check the URL now.

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10 years 2 months ago #205488

I am attaching the image and marking the images red.

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10 years 2 months ago #205506

Hi,

I see that the display of the images has been changed by something called "prettyphoto" on your website and which removed the code which makes them clickable.
I suppose that this was done with a view override and in that case you can rename the file templates/YOUR_TEMPLATE/html/com_hikashop/product/show_block_img.php to something else via FTP and that will deactivate the override and use the standard file of HikaShop.
Otherwise, it's possible that the file has been modified directly and you'll have to revert the changes to the file components/com_hikashop/views/product/tmpl/show_block_img.php (you can get the original file in the path front/views/product/tmpl/show_block_img.php of the install package of HikaShop).

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