Hi,
I provided a userlogin for you here, you deleted it aftrer 20 Minutes
Yes, we moved that private information in a support tickets instead of letting it in public access and visible by web crawlers.
I usesd a default setup thats build into a expensive template so i never saw ANY WIZARD.
If your template installed HikaShop and skip the wizard, it's not our fault...
We are just developing our components, we are not template creator and we can't be responsible of what the template are doing or what they override.
But it is possible to call the wizard manually in the backend ; it is possible to find that information thanks to a little search
www.hikashop.com/forum/install-update/87...ll-error.html#208365
I would appreciate if someone of your team truly can havbe a look since i bought hikashop with my template
No, you're using HikaShop starter which is the free version of HikaShop ; you bought a template, not a commercial version of HikaShop.
We are helping everybody in the forum but, as you can understand, users with commercial version of HikaShop have a "deeper" support. I'm not telling you to buy HikaShop to have some support, I'm just explaining you that your current complaint is right.
How can you support like that? The Users are helpless
Once again, that's not right and unfounded ; we have really good feedback for all the work we are doing in the support.
Now regarding your website, I have to admit that I don't understand the final result.
I think that your template got a lot of overrides, because the product page is quite empty.
After that, your category listing menu (ID 124) is configured to display a product listing.
It would be quite better to re-set it as a category listing and attach a product listing module to it (with the synchonize setting).
Just like explained in our tutorial page :
www.hikashop.com/support/support/documen...html#categories_menu
Regards,