Manage Product Varient

  • Posts: 72
  • Thank you received: 0
10 years 2 months ago #207397

-- HikaShop version -- : 2.5.0

Dear sir
I can see you changed the way of managing Variant products, I have the following problem
while trying to edit variant, and once press on any Variant to edit, an empty pop up appear with title File, if I close, other popup with title Upload File, and if I close it, other popup appear, .....
please advice why those popups appear while I need just to edit the variant

also, it looks you are not Generating variants automatically anymore, it has to be manually managed

Last edit: 10 years 2 months ago by mymall. Reason: adding more information

Please Log in or Create an account to join the conversation.

  • Posts: 26274
  • Thank you received: 4045
  • MODERATOR
10 years 2 months ago #207399

Hi,

Are you right talking about the HikaShop backend ?
If so, which Joomla version and which backend template are you using ?
You wrote that you're using HikaShop 2.5.0 but the private website link you gave is indicating HIkaShop 2.4.0

Please explain your issue with more details and with precise context and version numbers.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 72
  • Thank you received: 0
10 years 2 months ago #207479

yes sir its from the backend
and am using joomla 3.3.6
am using T3 Blank template (BS 2) not 3 for the front end, however, the ISIS for the backend
and the link I sent to you represent my 2.5.0 installation, I do not know how yo
u see it 2.4


anyways, if you want I can give you access to the system so you can see the problem
am attaching some screen shots of the problem

Please Log in or Create an account to join the conversation.

  • Posts: 72
  • Thank you received: 0
10 years 2 months ago #207480

the attachments



Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 84305
  • Thank you received: 13700
  • MODERATOR
10 years 2 months ago #207490

Hi,

Yes, variants are not generated automatically anymore.
You can click on the "add variants" button in order to generate them by selecting the values you want to use for each characteristic of the product.

Regarding the issue with the popups, we're not able to reproduce them.
Please provide a backend access along with a link to this thread via our contact form so that we can have a look at the issue.
www.hikashop.com/support/contact-us.html

Please Log in or Create an account to join the conversation.

  • Posts: 84305
  • Thank you received: 13700
  • MODERATOR
10 years 2 months ago #207557

Hi,

Please update to Joomla 3.4.3 and that should fix the problem.

Please Log in or Create an account to join the conversation.

  • Posts: 122
  • Thank you received: 3
  • Hikashop Business
10 years 2 months ago #207909

hi Nicolas,

Too bad that the variants not any more automatically are generated! We are using many characteristics and now it looks more work.
We found out to work now but maybe you have to explain more about this in the change log en documentation.

greetings, marius

Please Log in or Create an account to join the conversation.

  • Posts: 26274
  • Thank you received: 4045
  • MODERATOR
10 years 2 months ago #207916

Hi,

Due to the high number of users with issues using the automatic generation, the feature had to be deactivated.
The new interface allow to generate a lot of variants in the same time ; it is much faster than the previous one.
Now, the interface can still be improved and if you have suggestions or ideas for improvements, we are open.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Time to create page: 0.086 seconds
Powered by Kunena Forum