Clicking on a product doesn't go to product page

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10 years 2 months ago #207582

-- HikaShop version -- : hikashop starter 2.5

HI,
Am sort of a novice to Hikashop and am having a problem. When i click on a some of the products on my product listing page, it goes back to the homepage instead of the product page where i can get more details on the product itself.

please note that its only a selected few products that are going to the homepage and note all of them.
What can i do to rectify this problem?

Your help will be appreciated. (great extension by the way)

Last edit: 10 years 2 months ago by Tyta.

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10 years 2 months ago #207608

Hi,

If the issue is only with some of the products, there is a high chance that the problem is with the canonical URL of your products. Can you make sure that that field of your products is empty and try again ?
If that doesn't help, we would need to look at that listing to be able to analyze the problem more in depth.

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10 years 2 months ago #207729

Hi
'
It now works perfectly, Thank you so much & i really appreciate your help.

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