Page not found on two new products

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10 years 2 months ago #207630

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.38
-- Browser(s) name and version -- : Chrome 41
-- Error-message(debug-mod must be tuned on) -- : ERROR 404 - PAGE NOT FOUND

I have added two new products under my wine category and cannot figure out why I get the Error 404.

All the other products follow these links:
bigskyhost.com/clients/komnik/index.php/...ategory/68-dalla-cia
bigskyhost.com/clients/komnik/index.php/...egory/38-bon-courage
bigskyhost.com/clients/komnik/index.php/...-distillers-schnapps

The problem link goes here:
bigskyhost.com/clients/komnik/Jodler's%20Gl%C3%BChwein

This is missing: /index.php/komnik-franck-wines/category/

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10 years 2 months ago #207648

Hi,

It's probably that you entered a wrong canonical URL in them.
Empty that field in these products and try again.

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10 years 2 months ago #207700

Yes that was the problem. I have deleted the entry in the Canonical URL field and refresh.

But I get the same error.

the link is still missing this part: /index.php/komnik-franck-wines/category/

Should I try and clear cache somewhere?

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10 years 2 months ago #207749

Hi,

Yes, if you have some cache on your website you of course need to clear the cache or Joomla won't regenerate the page and thus you'll still see the old link.

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