Display 'null' when I'm try select products.

  • Posts: 24
  • Thank you received: 1
10 years 2 months ago #208476

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.36

In backend hikashop when I'm try select products in tab "options", they display as "null".

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 1 month ago #208479

Hello,
I just tested it and it worked fine on my end, can you tell me how did you configured/created your products ?

Please Log in or Create an account to join the conversation.

  • Posts: 24
  • Thank you received: 1
10 years 1 month ago #208560

In other site with same last version hikashop all right. Products make very simple variant, with minimum necessary information (name product, product category, image). It's all. If necessary I can provide access to the admin.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
10 years 1 month ago #208562

Hi,

Yes please provide a backend access, you can send the informations through our contact form:
www.hikashop.com/support/contact-us.html

Please don't forget to give the url to that topic in your message ;)

Please Log in or Create an account to join the conversation.

  • Posts: 84305
  • Thank you received: 13700
  • MODERATOR
10 years 1 month ago #208713

Hi,

That's really strange. I tried on my end with the same product names and don't have the same issue which apparently comes from an encoding issue with the product names.
Would it be possible to also get a FTP access to your website so that we can debug directly on your website as we can't reproduce on our end ?

Please Log in or Create an account to join the conversation.

  • Posts: 84305
  • Thank you received: 13700
  • MODERATOR
10 years 1 month ago #208896

Hi,

We found the issue and fixed it. The issue came from the version of PHP you're using which was not behaving like other versions for the UTF8 support.

We've added a patch also in the install packages available on our website if someone else stumble on the same issue.

The following user(s) said Thank You: maclen2007

Please Log in or Create an account to join the conversation.

  • Posts: 24
  • Thank you received: 1
10 years 1 month ago #209024

Thanks! All right!

Please Log in or Create an account to join the conversation.

Time to create page: 0.083 seconds
Powered by Kunena Forum