Problem with characteristics after update

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.5.9-1ubuntu4.4+hs.4
-- Browser(s) name and version -- : all

Hi,
We have a problem with “Characteristcs” after update to hikashop 2.5.0:
If we add a characteristc to a product, the “add cart” button changes to “choose option” but the product page, in front end, don’t shows the options. However if we add same characteristc to a product with an existing characteristc, created before update, the product page shows options correctly.
How can solve this problem?
Thank you

Thank you for answer.

- We have created the characteristc and added the values for it
- In product wiew we have added the characteristc in Variant tab and and we have selected the default value (as you can see in the attached file)
- We have saved.
where we go wrong ?

The variant works well if we add it to a product that already have another characteristc created before the update

We've just come across this issue in the new product addition page. What does the "Generate variants automatically" setting in the Hikashop Configuration do now?

Its unfortunate that the function was removed. It is a great time saver for both developers and clients when several characteristics and variants exist.

Also, now that the variants are not generated automatically ...

When importing Characteristics I know that the Characteristic must already exist in Hikashop, but does the Characteristic need to be added to the product before the import is done? And, the variants manually created before the import is done?

Like I explained a lot of time in that forum ; the new system is almost as fast (specially with the namebox improvements) as the automatic generation and is much more powerful and flexible.

In many cases variants do not otherwise need customizing, so in those cases the automatic generation was very handy. For instance, if characteristics are added for a t-shirt size and t-shirt color then the variants do not need customizing necessarily because the details of the variant are the same as the parent product. In this case in the past the variants would be auto-generated and then nothing else needed to be done. Now, we'll have to manually add each size/color combination to the product even though we've already gone through the process of setting up the sizes and colors for the characteristic creation.

The setting is still used in the product edition legacy mode.

Is there a setting that lets us revert back to the legacy product addition page?

UPDATE: I read in another thread that adding &legacy=1 on the product addition page reverts back to the previous version. Is there a plan to add a global setting for this instead so its user-friendly for clients?

Importing characteristics ?

Yes, importing through CSV. I've read elsewhere that variants can be imported through CSV as long as the Characteristic has been created in Hikashop. Is this still true for the new product addition? If I create a characteristic, can I then import variants and attach them to products via the import without having to manually add variants in the Hikashop backend? We have about 400 products to import each with 5-10 variants.

Thank goodness I found this thread about &legacy=1 as manually adding 300 variants per product is not going to happen.

3 sets of characteristics: a color (30 choices), a size (5 - each a separate price), and type of cut (2).

The new way is fine for a small set of variations only. And while I like it for small edits and I was never a big fan of the old legacy (you had to do things in a very specific order), it was at least manageable.

After a while I figured out you could mark multiple options from a characters when adding from the Variants tab.

That isn't obvious or intuitive but in case someone follows behind me see it roughly explained now under www.hikashop.com/support/documentation/1...ct-form.html#variant .

Adding & setting multiple variants with the same price isn't intuitive either but to be fair it wasn't either under the Legacy interface but it was faster. From what I can tell, I have to set one characteristic possibility at at time (like size first, then type, and then color).

For example, I'd have to set the prices on a set of size variants first (with one color and one type).
Then duplicate those those variants with all the possible colors under the color characteristics.
Then I have to go back and do that again for the type characteristics.

In the end, that is almost as bad adding/setting a price per variant.

I don't see a way to do more than one characteristic at a time when duplicating.
So the more characteristics you have, the worse it gets.

Generally speaking, I feel the characteristics is one of the weakest areas of HikaShop.
Even the Legacy version wasn't never that great but 2.6 change only make it better on a very small # of characteristics/variables.

Most of the carts I've worked with don't go this route which I think that is why it seems frustrating to work with. The many to many relationships might have a high degree of flexibility (which I do like but find it rarely used). The management at scale is extremely difficult to master and time consuming even when you do master it.

I'm not trying to just be grumpy, but provide feedback.

I would hate to have to explain how to do this to a client with a large product base that changes on a regular basis.
Even adding a single new color gets compounded rather quickly with 3 characteristics to create variants from.

Perhaps I'm missing some short cut but I'm not a dunce when it comes to this stuff either. If it isn't intuitive for me, I know it isn't gong to be for any client I have that would be using this.