Custom fields not showing in a duplicated Product

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10 years 2 weeks ago #212574

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5.25
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Not showing the Custom Product fields on this page (duplicated product).
But it's showing on the original product /index.php/product/24-macbook-air-13

I have created 2 custom fields (Tech Specs and Battery & Power) in product table.
Worked fine and appears in my ProductA : /index.php/product/24-macbook-air-13




However, I duplicated this product (ProductB), the custom fields have the same values. But now they are not showing.
/index.php/sit/product/71-macbook-air-13-inch-1-6ghz




Any idea how it can be showing for one and not the other (esp when it's a duplicate)?

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10 years 2 weeks ago #212618

Hi,

It probably comes from the settings of your custom field then.
You must have limited the custom field to only the product A and not the product B.
Could you provide a screenshot of the settings of the custom field and a screenshot of the settings of the product ?

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10 years 2 weeks ago #212684

Hi Nicolas, please see attached. Thanks!

Custom Field Settings:



Product Showing Field:


Product NOT Showing Field:

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10 years 2 weeks ago #212709

Hi,

The only reason I can see is that in your second product, you entered something in your custom field in the variants of the product.
Please check the variants and make sure that the custom fields are empty there.

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10 years 2 weeks ago #212877

Hi,

you entered something in your custom field in the variants of the product.

Where do you see that?

Ok. Problem solved. When I added variants, somehow it automatically put spaces in the fields. No idea why..

Thanks for your trouble.

Last edit: 10 years 2 weeks ago by sapura.

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