Product image is not loaded after "add-to-cart"

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9 years 10 months ago #217627

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.4.
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome

The product image is not loaded in the cart after the "add-to-cart" function have been completed with the ajax system enabled.

The product images is only shown in the cart when the page is refreshed or re-loaded.

Why is that? The product text is loaded, but not the image..

Let me know if you need backend access.

friesbureau.org/gaveboden.net/lodder

Best regards

Carsten

Last edit: 9 years 10 months ago by kontakt@friesbureau.dk.

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9 years 10 months ago #217657

Hi,

This indicates that you have several cart modules configured in your Joomla modules manager and the system doesn't take the one you want for the display settings in ajax mode (because it goes through a different process than when it's the template displaying the module positions.
So since you only need one cart module on your website, delete the others and that should be fine then.

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9 years 10 months ago #217702

Hi Nicholas

I deleted/uninstalled the other version. But I still experience the same issue...

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9 years 10 months ago #217745

Hi,

I don't see any other reason than that.
We can potentially have a look for you. Please provide a backend access and a link to the thread via our contact form and we'll have a look at your cart modules.
www.hikashop.com/support/contact-us.html

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9 years 10 months ago #217982

Hi,

Please download the latest version of HikaShop from our website, and install it over your current install.
We just solved that issue thanks to your report.

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