Can't see products in each category

-- url of the page with the problem -- : melprokwebsolutions.com/WebSite_Client_D...alexhealth/productos
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3

Hi, I don't know why but I can't see the products in each category. I check some products
and each product is in a category. I create a menu with the category listing, but I can't see products.

In include the link.

Any idea?

Thanks,
Jose

Hello, Ok, sorry...

I download and install again, but I have the same issue.

Any help?

Thanks

Hi,

Please give us screenshots of the settings under the "Categories Options" and "Products Options".
This will give us more clues.

Where I can find those options?

Hi,

These tabs can be seen in the menu edition page, via Joomla > Menus > You menu > The desired menu item.

Ok. I attach the settings.

Hi,

The settings seems to be correct, just to be sure, these are the settings of the menu with the id "337" ?
If it is, please give us backend access to your website via our contact form. Don't forget to give the url of that topic in the message.
hikashop.com/support/contact-us.html

Yes. 337.

Ok, Thanks...

Hi,

Indeed there is a strange issue with that menu, I just tried to create a new one, and on the new one there was no issues.
So I recommend to create a new menu, set the same settings than before, and delete the menu with the id 337.

Ok, Thanks...