images will not display

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9 years 10 months ago #218415

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : firefox 41.0.2

I am trying to load images and information via CSV. Product information is importing however I cannot figure out how to have the product images work. Test CSV attached. Also screen shots of product page and FTP file locations.
Please advise possible causes - thank you!

File Attachment:

File Name: Hikashop_o...0-26.csv
File Size:5 KB




Attachments:

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9 years 10 months ago #218437

Hi,

By default, the product images should be in the folder: images/com_hikashop/upload/
In older version the default path was: media/com_hikashop/upload/

So please check the value of the option "Upload folder" in Configuration > Main > Files and move you files in the correct directory.
Or change the value of the upload folder to fit with your images path.

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9 years 10 months ago #218496

Hello Xavier - thank you.
That did it!
Other documentation has stated images should be uploaded to the media/sale folder.
I transferred them from the safe folder to the media/com_hikashop/upload file and they are populating OK.
Thank you.

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