404 errors on product details

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.5.27
-- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36

Hi there,

on my website I have a store with several products in it. However when I click on the products they are going to a 404 page. I had this problem before and was told to delete the Canonical URL from the product. I did this, and it seemed to work however I came back to it moments later and the url was back, and the 404 pages were occurring again.

Thanks for your time.

Excellent that seems to have solved the issue on the other pages however one of my products at the following url ( www.awakentheguruinyou.com/store/product/7-i-am-calm.html ) is persisting to have a problem

You can find it by going to store->cds->I am calm.

thanks again for your time.

Unfortunately I am still unable to access that product even after re-creating it. I really don't understand why that specific url (and as previously posted the other ones) stopped working seemingly randomly.

thanks for your time.

Hi,

Even with another id, it is not working as expected ?
Do you have another product with the same alias ?

What is happening if you disable the option "Remove products and categories id in URLs" in Configuration > Features > SEF Url options

So I was able to go through and find a few more pages that are causing issues

• www.awakentheguruinyou.com/store/checkout/step/step-1.html (which is the first step in the checkout process after information)
• Deleting items from the cart 404s
• using coupons doesn't work
• updating cart doesn't work

I've turned sef urls off and it seems to be working however I don't fully understand why sef urls wouldn't work and why they would randomly break at certain times only on particular products.

I do use sh404, but i've used this on Hika in the past without issue.