Weird behaviour of Add to cart and product view

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9 years 8 months ago #224699

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.1

I have this problem:

When I add a product to cart, the popup is not reacting as normal. Instead of adding the product to the cart - it displays another view of the website in the popup, as well as in the cart view.

Best regards

Carsten

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9 years 8 months ago #224704

Hi,

This seems something related to the SEF settings on your website.
Can you provide a screenshot of the settings in the SEF section of the HikaShop configuration ?

What if you download again the latest version install package from our website and install it on your website, does that help ?

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9 years 8 months ago #224749

Hi Nicholas

Yes it is truly strange. Attached are screenshots of SEF settings in Hikashop and Joomla Global Configuration.

Do you think it is a javascript conflict?

Best regards

Carste

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9 years 8 months ago #224752

Hi,

Mmm. It's probably linked to the "activate mini URL" setting that you have in the HikaShop configuration. Try turning it on.

The following user(s) said Thank You: kontakt@friesbureau.dk

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9 years 8 months ago #224811

Yes it works now. Thank you :-)

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9 years 8 months ago #224840

Subsequently i received an error 500. I looked it up in the Developer Tools Console.

"Failed to load resource: the server responded with a status of 500 (Layoutet registration_form ikke fundet.)" Translated = Layout registration form not found.

Maybe I have to transfer a new installation manually via ftp?

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9 years 8 months ago #224860

Mmm. That layout doesn't exist.
So it might a problem with your template.
Try renaming the folder templates/YOUR_TEMPLATE/html/com_hikashop/user/ via FTP and see if that helps.

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9 years 8 months ago #225091

Can you take a look. I am not sure that I understand what I should do.

Last edit: 9 years 8 months ago by nicolas. Reason: please never post your credentials on a public forum

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9 years 8 months ago #225111

In the FTP you provided the issue comes from the file /templates/gk_fest/html/com_hikashop/user/registration.php
which has been incorrectly customized by the template. I've renamed it to registration_.php and that should fix the problem.

So the problem was indeed coming from your template, not HikaShop.

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