Product showing multiple prices

-- url of the page with the problem -- : www.weareecs.com/shop/categories/product...-ecs-membership-2016
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8

For some reason one of our products (and only this one) is displaying two prices.

We have our configuration set to display the cheapest price, and the price when the user enters it into their cart is correct, but it would be nice to remove the higher price.

The lower price is restricted to certain user groups, the higher price is all other groups. (Standard ACL that was working fine in 2.5.0)

The variants inherit their price from the base item.

Any ideas?

Jerome wrote: Hi,

There is just one single price displayed for your product.
But I guess that you misunderstand the page ; because you have options for that product, the product page also display the "price with options".
So there is the product price.. And the product price with the prices of the selected options.

Regards,

Hi,

I have the same problem. It seems it appear after 2.6.1 update.

The "problem" is :
I have different user categories like:
- A
- -a1
- -a2
- - - a3
- B...

And I applied a general price 22 $ for example for all "A" then I add a specific price for a3 = 20$
So if the user is a "a3" he can see both price.
I checked the options and checked all possibilities (the cheaper, all prices...) but nothing change. It works this way before

I attached my problem : firstly 59€ has a class "display : none" and next there is a new 59 €

Thanks for your help

Thanks. This probably still persists for me as well, but I haven't had the time to pursue it since it is effectively a cosmetic bug.

I disable microdata plugin but nothing change...except I lost a few css proprieties on my template
Picture in attached files.

I always use this ACL configuration and microdata plugin before and I had not this problem??

Edit :
I checked on the plugin and there is difference betwenn hikashop version
2.5.0

$product_page_parts[1] = preg_replace($pattern,$replacement,$product_page_parts[1],1);
$pattern='/class="hikashop_product_price_main"(.*)class="hikashop_product_price hikashop_product_price_0/msU';
$replacement='class="hikashop_product_price_main" $1 itemprop="price" class="hikashop_product_price hikashop_product_price_0';
$product_page_parts[1] = preg_replace($pattern,$replacement,$product_page_parts[1],1);

$product_page_parts[1] = preg_replace($pattern,$replacement,$product_page_parts[1],1);
$pattern='/class="hikashop_product_price_main"(.*)class="hikashop_product_price hikashop_product_price_0(.*)>(.*)<\/span>/msU';
preg_match($pattern, $product_page_parts[1] , $matches);
				if(isset($matches[3])){
					$mainPrice = str_replace(array(' ',$data->currency_symbol),'',preg_replace('/\((.*)\)/','',$matches[3]));
$replacement = 'class="hikashop_product_price_main" $1 class="hikashop_product_price hikashop_product_price_0$2><span itemprop="price" style="display: none;">'.$mainPrice.'</span>$3</span>';
$product_page_parts[1] = preg_replace($pattern,$replacement,$product_page_parts[1],1);
				}

Hi,

Do you have a view override on the view "product / listing_price" ? This is the view which handle the prices.

The microdata plugin is not causing your issue, it is just adding a hidden span to give the price correctly formatted.
But this is not adding a price, it is just handling the already displayed prices on the page, and theses prices are displayed by the "listing_price" view.

The $3 is just there to fill the html with the html get in the "pattern". so put back the html at his original place.

Regarding the settings you have indeed to select the option to display the "Cheapest price" for the "Price display method".

Hi,

Yes I have a override but I tried again to delete it but nothing change (see picture 1)

I configure the menu display with the cheaper price (pict2) and the main configuration for show products with cheaper price (see pict3) but nothing changed too. is there anyhting I can do?

PS : When I add a product to cart, it keep the good price

Edit 1 : I send you an access to the website via your contact form if you want to have a look

Hi,

Thanks you for this report, we will do a package with the hotfix for this issue.
So I invite you to download the latest version from our website (still 2.6.1 but with hot fix) and install it over your current install.

It works! Thanks

That resolved things for our site as well!

Thank you!