Cannot add a product

  • Posts: 26
  • Thank you received: 0
9 years 6 months ago #231723

-- HikaShop version -- : 3.6.1
-- Joomla version -- : 3.4.8

I have not added a product for a while, and the revised screen for creating a product is not working for me.

1. I cannot select a Category or Brand. The input fields on the product input page show the null entries - (None x) for Brand for example - but I cannot select any of my existing Brands or Categories. The input field is unresponsive.

2. I cannot add an image for the product. The Choose Files button lets me select an image file, but the upload button does nothing. If I click the upload button without having chosen a file I get a (nearly) blank page with another Choose Files at the top and an OK button - but again if I choose a file and click the OK nothing happens.

Have been looking through the forum and have tried github.com/joomla/joomla-cms/pull/7845/files, but no effect.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 6 months ago #231728

Hello,

We'll need more information about your issue, can you :
- Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming.

Thanks.

Please Log in or Create an account to join the conversation.

Time to create page: 0.062 seconds
Powered by Kunena Forum