Donation (amount) field not displaying on product

  • Posts: 26
  • Thank you received: 0
9 years 6 months ago #232350

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5

Hi,

I'm trying to follow the guide here ( www.hikashop.com/forum/2-general-talk-ab...donation-plugin.html ) to create a free donation product.
The problem i'm having is that my products doesn't display the custom field in which i can insert the donation amount.

If you want i can give you admin access to the Joomla.

Thank you

Please Log in or Create an account to join the conversation.

  • Posts: 84307
  • Thank you received: 13701
  • MODERATOR
9 years 6 months ago #232355

Hi,

It means that the custom field you created is probably not setup properly.
For example, it won't work if:
- the custom field is unpublished
- the custom field's frontend display setting is deactivated
- the custom field table is not "item" (people often go too fast and create custom fields of the table "product" instead of "item")
So please check all of these.

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 0
9 years 6 months ago #232468

Hi Nicolas,

Thank you for the answer. I think i'm actually fulfilling all the things you pointed out, but the "Donation" field doesn't display at all on the product page (i'm attaching a screenshot of my admin).

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 84307
  • Thank you received: 13701
  • MODERATOR
9 years 6 months ago #232469

Hi,

I've checked your page and I see what's the problem. You don't have any add to cart button displayed. And when you don't have an add to cart button, there is no point in displaying a custom field field since you won't be able to do anything with it.
And you don't get the add to cart button probably because you didn't set any price in your product and that you have the "display add to cart button for free products" setting deactivated in the HikaShop configuration.

The following user(s) said Thank You: edizioniromena

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 0
9 years 6 months ago #232591

Ok, thank you!
I've set the "add to cart for free products" option to "yes" and it works.

Please Log in or Create an account to join the conversation.

Time to create page: 0.067 seconds
Powered by Kunena Forum