Blank page for product listing containts 700variat

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9 years 6 months ago #232432

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4.45
-- Error-message(debug-mod must be tuned on) -- : Blank page for listing or detail contain 700+ variants

We found a problem when using characteristic (when using 4 characteristic and genarate 700+ combination) the product listing and product detail page will become blank

any hotfix available for this scenario?

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9 years 6 months ago #232446

Hello,
We'll need more information about your issue, can you :
- Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming.

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9 years 6 months ago #232541

Mohamed Thelji wrote: Hello,
We'll need more information about your issue, can you :
- Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming.


Dear Thelji

We hit "Fatal error: memory exhausted after 67xxxxxx bytes can not allocate memory"

we increase the php memory limit to 128mb

hit "Fatal error: memory exhausted after 131xxxxxx bytes can not allocate memory"

we increase the php memory limit to 256mb

hit "500 : Internal server error"

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9 years 6 months ago #232545

Hi,

So how about using less characteristics for the product ? maybe one of the characteristic could be removed and you could use instead a custom item field or an option ?

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