Product Listing Auto Generates Multiple URL's

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9 years 5 months ago #233654

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- Browser(s) name and version -- : Chrome

Hi,

Pls I'm having some serious issues with Hikashop after updating it
Each time I create a new product listing menu, Hikashop automatically generates a new duplicate URL for all the products in my store with the menu name I created despite choosing a specific category in the "main categories" box in the menu setting

Good thing is, it displays only the products from the category I filled in the "main categories" box in the menu setting which made me assume all was well but on checking my sitemap, it shows all the duplicate URLs created with the menu name which is very bad for my SEO.

Below is a screenshot for better understanding.
I don't get this duplicate URL for products listing I created before the update. Its the new product listings menu which I created e.g. Bulk Sms, Cartooned, Shirts, etc. that are having this duplicates. Here's a link to my websites html sitemap to see the duplicates
www.lordtech.com.ng/sitemap

Pls guide me on how to correct this anomaly. Thanks

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9 years 5 months ago #233689

Hi,

You need to enter a canonical URL in your products (the main URL you want for each product out of the several URLs generated) and activate the "force canonical URLs on listings" setting of the HikaShop configuration.

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9 years 5 months ago #233732

Hi Nicholas,
Thanks for your reply.
I know about that but that's not my issue. My current issue is each time I create a new Product Listing Menu & assign it a category or sub category, a new URL is generated for all products in my store even when those products are not under that category. E.g.
I create a new product listing menu called "Shirts" and assign it to "Tshirt" category in hikashop, a new URL is generated for all the products in my store for both products under T-shirt category & products under other main categories e.g. a new url is generated for Products under "data plan" category.

So in summary, assuming I have 50 products on my website under 8 different categories, and I create a new product listing menu for one of my categories (shirts), 50 new product links will be created under that new Product listing Menu I created which can detected with the Sitemap.
The new URL addresses will look like this
my site.com/shirts/products/Tshirt1 (this is right)
my site.com/shirts/products/mtn-1gb (this product is not under "Shirts" category, so its wrong. So does it generate URLs for all other products that's not under the "Shirt" category)
I know I can use the Canonical URL for my products but my sitemap is filled with lots of duplicates which consumes my web disc space
Also bad for Google indexing & SEO each time i submit my sitemap to Google.

Expecting your reply, thanks for your support

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9 years 5 months ago #233771

Hi,

Well, I don't see why this would happen unless your category tree is messed up or that you have the products in all these categories.
There are several things you can do:
- Check that the products aren't in all the categories where they appear in the sitemap (otherwise it's normal that they do)
- There is actually an option in the xmap plugin we provide on our website to not add twice the same product to the sitemap. So activating that option should prevent the problem.
- You can click on the "rebuild" button of the categories listing of HikaShop. If the issue comes from the category tree data being messed up in the database, it should fix the problem.
- Filling the canonical URL in your products is always good practice if you're worried about SEO. So I recommend doing it in any case. But it would actually also help solving the problem with the force canonical URL option activated as it would always use the same URL and it would tell google that all the other URLs it gathered for one product should be forgotten for that one URL and it would thus help your ranking.

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9 years 5 months ago #234067

Hi Nicholas, thanks for your update.

I've done all what you recommended but my issue isn't resolved yet. You can take a look at my sitemap for more info
www.lordtech.com.ng/sitemap

After activating the option of the xmap plugin to not add product twice, all the products in my store were listed on only one category of my sitemap.
In summary, there's a bug in my Product listing menu which creates a new link for all the products in my store whenever a new Product Listing Menu is created.
Note that It doesn't display these products on the listing page but links are created which are usually displayed on my sitemap thereby making it look disarranged.
Pls help me take a look at this. I can PM you my site's login details to help me fix this. Thanks

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9 years 5 months ago #234070

Hi,

Please use our contact form to provide a backend access and a FTP access so that we can have a look at the situation.

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9 years 5 months ago #234177

Ok, i've sent the details. Thanks

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9 years 5 months ago #234180

Hi,

The user account you provided doesn't work:
take.ms/43JG0
Could you double check it please ?

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9 years 5 months ago #234256

Pls try it again, it will work now. I forgot to enable the account. My mistake, sorry about that

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9 years 5 months ago #234469

Hi,

Thanks, I was able to login and do the necessary checks.
Download the install package of HikaShop from our website in the menu My account>My subscriptions and install it on your website again and that should add the necessary patches to fix the issue.

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9 years 5 months ago #234481

Okay, thanks. The Problem has been resolved

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9 years 4 days ago #249825

Hello,

I'm facing the same problem now. Google indexes URL's which were auto generated by Hikashop. I tried to add a canonical URL to the products and enabled the "force canonical" under the configuration but I can still access this pages. I even tried to use 301 redirect and nothing :(

Any advice please?

Thank you in advance.

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9 years 4 days ago #249828

Hi,

The fact that you can still access these pages is not a problem. It won't change anything for your SEO.
What the canonical URL does is that it adds a meta tag in the headers of your product pages which tells search engines what is the main URL of the page and to not consider the other URLs of the same page.
So if you entered the canonical URL, the problem is fixed. Google won't penalize the pages when it will reindex them.

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9 years 1 day ago #250097

Thank you Nicolas for your replay.
Is there a way to avoid indexing such pages or remove already indexed pages?

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9 years 15 hours ago #250101

Hi,

You can ask Google to remove the URLs explicitly:
support.google.com/webmasters/answer/1663419?hl=en
Otherwise, Google will do it automatically next time it reindexes your website pages.

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9 years 1 hour ago #250135

Thanks again :)

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