Characteristics displaying as products?

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9 years 5 months ago #235585

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4.45

I noticed that if I created a category type menu item and used Product Category as the category that there are items on that page. Going to the backend and filtering the products to show direct sub items from "Product Category" that there were 19 "Products" clicking on the "products" in this list opens a page to a product, but not the one listed in the list. For example, In the list for "product category - Direct Sb Elements" the first item is "30ft 4x4 gauge steel pole with 2 3/8" tenon top" . Now, this is a characteristic option - not a product. If I click on this it opens "1 Light Adjustable Option" that is a product in the "LED Parking Lot Pole Kits". By far the craziest thing I have seen in the 4 years we have building with Hika.
Is there something I have done wrong or that has changed in Hika that should cause this?

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9 years 5 months ago #235662

Hi,

Your issue comes from a combination of things:
- your products names start with a number and has a special character which is removed for the URL to the product page
- you turned on the "remove product and category ids from URLs setting of the HikaShop configuration
- you didn't provide an alias to your products which doesn't start with a number.
Because of that, the system uses the number at the beginning of the product name as id of the product to load instead of searching for the product based on its name.
So solutions are multiple here. For example: turn off the option or enter an alias which doesn't start by a number and doesn't have special characters

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9 years 5 months ago #235713

After trying what was suggested I had no luck. However, I did solve this but found that it was due to an incorrect import by the client's staff.
But just to clarify, should I avoid an alias that starts with a numbers in the future?

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9 years 5 months ago #235716

Hello,

Yes, it's better to don't begin your alias with numbers.

Hope this fit your needs,

Regards,

Last edit: 9 years 5 months ago by Philip.

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