Prices on products

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9 years 5 months ago #236603

I have 2 prices on a product. Both prices must be displayed with the one strikeout.

But it does not appear.

Everywhere I've checked all the prices to be displayed.

What have I done wrong.




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Last edit: 9 years 4 months ago by tutsiq14.

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9 years 5 months ago #236673

Hello,

There are several things to say :
You want 2 prices that's ok but there is a condition to use one price or another, right?
So, which condition will allow to have one price or another?

The two prices you configured in your product backend (on your screenshot) works with a condition too, here the quantity.
For example, if your user pick one product quantity it's 100 Euro, if he picks three the price is 85 Euro, and this condition will be applied when there will have at least three quantity in the cart.

If your condition are linked with users categories or more especially Joomla Users Group, you can set an automatic discount for each groups, but the price displayed will be only one price, but you can use description to inform about different prices link to your condition.

I can only told you this from what you gave us.
Awaiting news from you.

Regards,

Last edit: 9 years 5 months ago by Philip.

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9 years 5 months ago #236739

Hi.

Thank you for answers.

Customers usually buy only 1 piece of each product.
On the product is a normal price, but the price must reduced with 5000 dkr. For a period. Therefore I inscribes a new price. Only on this product.

I want that everywhere where the product is displayed is the price like this:

kr. 12,500 - (kr. 10,000 -)

kr. 6.250, - (kr. 5.000, -)

In the beginning it was as I want, but now it is gone.

Regards, Ellen

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9 years 5 months ago #236744

Hello,

If your Prices was like this it's because you have a discount, check this different points to see if all is well configured :

- Components => HikaShop => Configuration, go on Order dropdown and select Discount.
1 Do you see some discount in the listing ?
2 Does the discount amont match with what you had before ?
3 Does this discount is published or not ?

- Components => HikaShop => Configuration, Click on Display tab, and go on Default parameters for products part.
Look for Show discounted price option and define, if not on Display the price before the discount is applied value.

Awaiting news from you.

Regards,

Last edit: 9 years 5 months ago by Philip.

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9 years 4 months ago #237125

Thank you very much, now it is working :-)

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