Adding a surcharge for certain items

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9 years 4 months ago #238856

-- HikaShop version -- : 2.6.2 business
-- Joomla version -- : 3.5.1

Hi,

I have a number of items I wish to add to my store which are on a service exchange basis. (E.g. when a customer purchased the item, it is expected they will return their old one) Therefore I would like to add a surcharge to these items which I would then refund when there old unit arrives with us. Can anyone advise if this is possible and how I would go about doing it?

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9 years 4 months ago #238883

Hi,

Well, just increase the price of the item in that case. After the old one comes back to you, you can do a partial refund of the payment in your merchant account on your payment gateway's website (check with them that it is possible, but it should be).

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9 years 4 months ago #238886

Hi Nicolas,

Thanks for the reply, unfortunatly that would not be any good. for marketing purposes the price is the price I cant inflate it with the surcharge as it would then look uncompetitiive agaisnt competitors. I need it to clearly show the price and be able to seperatly add at checkout say a 10% or £100gbp surcharge (Varies depending on the item). which ideally would be listed on the invoice as a separate line.

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9 years 4 months ago #238922

Hi,

You could use the shipping price to add a surcharge for these products.
For example, if you turn on the "price per product" setting of the shipping methods, you can then use the "shipping prices" area of your products to add that additional fee to the shipping fee during the checkout.
That way, you would keep the product price to what you want.

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