No products shown in frontend

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  • Hikashop Business
9 years 4 months ago #239266

I'm new to Hikashop and I'm slightly confused as to how to get it all setup correctly. I have used Virtuemart in the past and I have to be honest, it seems much simpler!

I have a list of categories and I have various products in those categories. If I add a 'Hikashop > Categories listing' menu item this shows the selected categories, but when I click on a category it shows a blank page - where I would be expecting a list of the products to be shown.

I'm sure I'm doing something wrong, but could somebody please tell me what?

Thank you in advance!

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  • MODERATOR
9 years 4 months ago #239277

Hi,

This looks like a problem with your Joomla template.
Try switching to the default template of Joomla and see if you still have the same problem or not.
If not, rename the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php to something else via FTP and that should fix the problem.
Then, contact your template provider to let them know about the problem.
If you still have the problem, please provide a screenshot of the products options tab of the menu item, there might be a problem there.

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  • Hikashop Business
9 years 4 months ago #239587

Hi, I have the same problem and tried your suggestions and nothing works. Attached is screen dump of product settings.

thanks

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9 years 4 months ago #239616

Hi,

Did you try with the default template of Joomla ? Do you have the problem with it ?
Could you give a link to the page with the issue ?

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  • Hikashop Business
9 years 4 months ago #239628

Hi Yes I did I used bees3.

Here is one of the links but the issue is one all of the category links www.mohairbearmakingsupplies.co.uk/fabric-room/mohair-fabrics

thanks

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9 years 4 months ago #239636

Hi,

Please update to the latest 2.6.3 version of HikaShop and if that does not solve the issue please give us a backend access to your website via our contact form with a link to this topic in the message.
www.hikashop.com/support/contact-us.html

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  • Hikashop Business
9 years 4 months ago #239768

Hi No joy also tried with protostar. PM sent.

thanks

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  • MODERATOR
9 years 4 months ago #239824

Hi,

The issue comes from the CSS:
.hikashop_submodules {
display: none;
}
that you've added in the frontend CSS file of HikaShop which hides the products listing.
Remove it and the products will display again.

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  • Hikashop Business
9 years 4 months ago #239885

Hi,
I have found reference to this code 2 years 4 months ago as it was the only way I could find to get rid of the annoying Joomlashine code which has hijacked Hikashop products? please seen screen dump as I cannot find a way to get rid of it? any ideas as to where they have put this code please@

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  • MODERATOR
9 years 4 months ago #239889

Hi,

It either comes from the view overrides of the product page layout or their module has been enabled in the "modules under the product page" setting of the HikaShop configuration.
But I would recommend to check with them what to do to remove it.

And there is an easy solution in that case. Use that CSS:
.hikashop_product_page .hikashop_submodules {
display: none;
}
That way, your CSS will only be enforced on the sub modules of the product page, not on listings.

The following user(s) said Thank You: mohairbears

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