No Products are showing in NEW categorys

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  • Thank you received: 3
  • Hikashop Business
9 years 4 months ago #239777

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.6.21

Hello

When we create a new category (also link it in the menu) the products are not showing.

in old categorys (linked in menu) - there is no problem. The settings are the same.
But when i open an "old" menu - it shows
"You have an override on the view 'category / listing' so the settings under the tab 'Product Options' will potentially not be used. Please backup your modifications and delete the override."

But where is this override? I guess - this makes the product showing...

For any tipp I'm very thankful!

best regards
Maya

i had a look at the html override and disabled that one - it had no effect on showing products only in old categorys/menus

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  • MODERATOR
9 years 4 months ago #239788

Hello,

To reach your View Override :
- Go to Components => HikaShop => Configuration
- On Display dropdown select Views



- Use the three dropdown to filter your View like on the screenshot on below :



- Find your View : Category/listing or other view
- To remove override view click on the little trash icon, but CAUTION that will erase your override, so use a backup to keep the View.

BUT this operation may change your website display, and maybe old or new menu won't display anymore products...
So before, remove View Override, maybe we must see together your menu backend, can you provide some screenshot please?

Awaiting news from you.

Regards.

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Last edit: 9 years 4 months ago by Philip.
The following user(s) said Thank You: bytekultur

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  • Posts: 45
  • Thank you received: 3
  • Hikashop Business
9 years 4 months ago #239918

Thank you!
I had some caching active - therefore it was not showing the changes as i deleted the html override in the template.
After i switched the chaching of - it showed me the difference...

I was able to change all the files to new version and included my changes again... so now it works fine!

thanks again!
best regards,
Maya

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