Variants, options and custom fields disappear

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9 years 3 months ago #241088

I've created products with variants, options and custom fields. At first when the default variant is displayed on the screen, all options and custom fields are visible. After selecting another variant all fields (variants, options, custom fields, add to cart button) disappeared. (see screenshots)

What can be the cause of this?

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9 years 3 months ago #241093

Hi,

This indicates a problem with the customization done in the product page layout by either your template or you.
Try switching to the default template of Joomla and see if you still have the problem.
You'll have to rename the files in the folder templates/YOUR_TEMPLATE/html/com_hikashop/product/ one by one via FTP in order to identify which one is creating the problem.

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