Link to a product from an external source

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8 years 10 months ago #244257

-- HikaShop version -- : HikaShop Starter 2.6.1 [1602291637]
-- Joomla version -- : 3.4.8
-- Browser(s) name and version -- : all

I need to place a hyperlink in a downloadable pdf document that will open a specific product page in Hikashop. In other word, someone must be able to download a pdf document from the website to their computer. When the read the document and click on a link in the document it must open a browser and take them to a specific product page in Hikashop.

I have tried the following;
1.Open the product page in Hikashop
2.Copy the URL
3. Insert this URL in my document

When I download the file and click the link I get a blank page. However, if I paste the link straight into the browser it opens fine.
I hope someone can help. Thank you.

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8 years 10 months ago #244271

Hi,

If the link doesn't work from your PDF, the problem is not with the URL itself but with how you add it in your PDF or how you read your PDF. So I suppose it would be the same regardless of the link you use, be it a HikaShop link or another link.

From HikaShop's point, a URL will be handled the same regardless from where you click on it as long as it is the same URL.

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8 years 10 months ago #244416

Hi Nicolas
Thank you for the reply. Here are the steps I follow;
1. Open the product in Hikashop
2. Copy the URL from the browser ( www.mysite.domian/index.php/component/hi...4-togbags?Itemid=185 )
3. Paste the url into a word document as a link. ( www.mysite.domian/index.php/component/hi...4-togbags?Itemid=185 )
4. Export word doc to pdf.
5. Upload pdf to joomla site.

When I look at the link in word, it is correct.
When I llok at the link in pdf it is correct.
When I click the link in pdf or in word it takes me to this url ( www.mysite.domain/index.php/component/users/?view=login
If I then Login it simply shows a logout button.
If I was Logged in at the time of clicking the link it takes me straight to the Logout button.

All other links to other Joomla content works perfect. It is only the Hikashop Product pages that has this issue.

Thanks

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8 years 10 months ago #244438

Hi,

Your issue is not related to HikaShop but to Joomla itself.
Please check that the menu "185" is right available for "public".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 10 months ago #244532

Hi Jerome

Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users.

Thanks

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