Backend - Order has no products

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9 years 2 months ago #245603

-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.4.45

Hi,

I need some assistance. I can't seem to figure out why the products aren't listed in the 'Add Product' page when I create an order from the backend. The taxes aren't right either but I am guessing that is related to the product not being able to be selected.

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9 years 2 months ago #245620

Hi,

You have two icons one next to the other. One of the icon is to add a custom product where you write yourself the name, and the other one next to it is to select a product among all your products and then add it.

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9 years 1 month ago #245857

Hi,

Thanks for the reply.

Is there a way to show 2 taxes? We have to charge 5% and 7% and when ordering from the back-end it only displays VAT.

Thanks.

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9 years 1 month ago #245863

Hi,

There is no system to handle multiple taxes on the same product when an order is created through the backend interface. The only solutions I can propose is to create the order from the frontend (you can always modify it later in the backend), or to add the product several times, each time with the compounded price and the corresponding tax rate.

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