Upload large product file

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9 years 1 month ago #245945

-- url of the page with the problem -- : www.realflightshop.com
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.0
-- Error-message(debug-mod must be tuned on) -- : Can not upload large product file

Hi

I try to upload product file larger than 64Mb, but keep appear the message like below picture.

I have change the php.ini file setting "upload_max_filesize" and "post_max_size" to 2000M as attach picture show

Is there any solution to upload larger file in product page?

Many thanks!

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9 years 1 month ago #245952

Hi,

The drag&drop upload lib allow the "upload by chunk" ; thanks to that your browser can send the big file part by part and HikaShop will recreate the final file in the server.
To do so, it uses the upload limitation in order to determine the chunk size.

Now the "error" you have do not provide the real error message.
Best would be to check in your PHP error log to check if there is no error message.
Afterwards, the best would be to see the "network" in your browser to get the result of the ajax call (which is done to upload the file). By having the returned content, you could have information about the error.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 1 month ago #246187

Hi

I have found the point, its just my negligence.

Because my upload file type is .exe file, and in my Hikashop configuration, the file type didn't contain .exe file type.

So I just add exe file type in configuration page and everythings comes OK!

Thanks again! :cheer:

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