iPhone 6s Safari

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9 years 1 month ago #246506

The category display is messed up, but only on the iPhone. I can't reproduce the effect emulating the iPhone on a desktop or with a Samsung S2 in Chrome or Firefox. It even formats correctly on an iPhone 5. This issue we're having seems to be isolated and I can't figure out what is causing it. If anyone else has experienced this issue and knows a solution please let us know.

Thank you!

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9 years 1 month ago #246514

Hi,

Could you give a link to that page so that we could check on the problem ?

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9 years 1 month ago #246718

ec2-52-38-220-220.us-west-2.compute.amaz...x.php/course-library
Actually, we could get the same problem to appear on other iPhones and in Chrome on the iPhone as well. The first time the page is accessed it formats perfectly, any subsequent accesses cause it to format incorrectly...very strange...even after clearing the phone's cache.

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9 years 1 month ago #246745

Hi,

I suppose it must be linked to the height consistency system and the order of display of the elements on the page.

Try removing the code:
data-consistencyheight=".hikashop_subcontainer"
in the file "listing_div" of the view "category" for your frontend template via the menu Display>Views.

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9 years 1 month ago #246760

That worked perfectly! Thank you!

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9 years 1 month ago #246770

Actually, it turns out the product display page now has the same problem.

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9 years 1 month ago #246772

Just applied the same fix for the product listing_div. It should probably work now.

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