Star Rating Missing

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9 years 1 month ago #246576

-- HikaShop version -- : HikaShop Business 2.6.1 [1601281209]
-- Joomla version -- : Joomla! 2.5.6

Star ratings are not visible on the product page while admin settings are enabled . Please let me know how it could be done ASAP :(

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9 years 1 month ago #246580

Hi,

The problem comes from the Maps API on your page which creates a javascript error:
take.ms/yAC6c
Because of that, the javascript of HikaShop cannot be initialized for the stars display.
Fix that maps api thing you're using or remove it if you don't use it, and it will work.

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9 years 1 month ago #246638

Hello,

I have unpublished the module 'map api' but still star rating are not visible

Thanks !!!

Last edit: 9 years 1 month ago by ankitch.

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9 years 1 month ago #246639

Hi,

This is a public forum, so do not post backend access credentials here!

Best edit your previous post and delete the credentials.

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )

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9 years 1 month ago #246641

The rating stars are not displaying in your site because the relevant CSS code is missing.

Please consult your template provider or the person who edited the default HikaShop CSS and created your custom CSS file.

(At least for testing purposes, if you selected HikaShop's default CSS for the frontend, you would probably find that the rating stars appear.)

Need help with customisations of layouts, style or other site development? PM me!
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9 years 1 month ago #246644

Thank you so Much

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