Trying to edit product getting error 500

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The Doubter
Topic Author

9 years 1 month ago #246687

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.0
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 32 bytes) in /customers/2/8/3/mitaspit.dk/httpd.www/aspit1046/Brogaardensisheste/libraries/joomla/database/driver/mysql.php on line 464

Hey Hikashop
I'm having a problem with one of my products.
When i try to access in the backend for editing i'm directed to this site:
[url=http://www.mitaspit.dk/aspit1046/Brogaardensisheste/administrator/index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=2]Site[/url]

I can't even delete it.

I've posted a error message when i try to see the product on the frontend.
No other products is having this problem jet.

Last edit: 9 years 1 month ago by The Doubter.

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nicolas
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Posts: 84313
Thank you received: 13702
MODERATOR

9 years 1 month ago #246688

Hi,

It seems that there is too much data to load from the database for that product.
I suppose that you must have created plenty of variants for that product and the system isn't able to load them all to be able to edit the product.
I guess you'll have to run a mass action via the menu System>Mass actions to delete the variants of that product a few thousands at a time.

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