problem with related products

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9 years 1 month ago #247425

-- HikaShop version -- : 2.6.3 essential
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.55

Hi guys,
i have some troubles configuring related products. I used the following documentation:

Related products : Select one or several products related to that product.

These products will then be displayed as a products listing at the bottom of the product page thanks to the "Related products" module that is pre created by HikaShop and enabled in the "Modules under the product page" setting of the HikaShop configuration. You can edit that module via the menu Display>Content modules if you want to change the display of the related products.

Also, if you activate the "Make product association in both ways" setting of the HikaShop configuration, when you add related products to a product, that product will be added in the related products setting of these products.

Here is an example of the result on the product page:


But nothing happens. I also related some products.
What am i doing wrong ?

regards Jan

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9 years 1 month ago #247427

Hi,

With recent versions of HikaShop the related products module is preinstalled and preconfigured automatically.
So there should jsut be the need to configure the related products when you edit your products.
If that doesn't work, it's either because of the customization of the product page (try with the default template of Joomla), or your related products module which is not configured properly (please provide a screenshot of its settings) or the "modules under the product page" setting of the HikaShop configuration where the module is not enabled.

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9 years 1 month ago #247504

Hi Nicolas,
here are the settings of the module











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9 years 1 month ago #247505

Hi Nocolas,
and here the Module settings under the productpage



regards Jan

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9 years 1 month ago #247506

And the productpage



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9 years 1 month ago #247507

IT WORKS.

The setting in the productpage was not saved properly

regards Jan

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