Appearnace of "Â" character in csv export

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9 years 4 weeks ago #247970

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1

On CSV export, there is a strange character that the system generates when there is a '£' sign in the wording.

Example, in Hikashop, the product description is "Unlike other similar UV torches for less than £10, this device uses... "

The words on the exported CSV read "Unlike other similar UV torches for less than £10, this...". This has happened to all of my products (total about 380 products).

Why has this "Â" appeared, and how do I address the problem?

Thanks

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9 years 4 weeks ago #247972

Hi,

You're export is in UTF-8.
You have to read the file with a software with UTF-8 support and indicate to the software that the file is in UTF-8 if it did not find it itself.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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