Problem with customfields. Values not saved in DB

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9 years 4 weeks ago #248004

Since a couple of months??? when I create a new custom field, the value the is not saved in de DB anymore when a customer buys an article and fills in the custom fields.
It doesn't matter if it is a text field or an dropdownbox.

Old customfields are still working.

Columns are created into the database.

has somebody seen this problem/issue?

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9 years 4 weeks ago #248007

Hello,

We don't have some customers that report this kind of issue related to Custom fields, I think...
But we need more elements to be able to help you to solve this.
Can you provide :
- Your HikaShop & Joomla version
- Custom fields screenshot configuration

And just for checking, does your new orders display Custom fields value ?
Do you try to process an order WITH Joomla Error Reporting set to Maximum, and then see a error report ?



After switching this option to Maximum, do you see some error message ?
If yes, what tells this error message ?

Awaiting news from you.

Regards

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Last edit: 9 years 4 weeks ago by Philip.

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